KIVIOXVERSION 2026-09-24
Advertising policies
Who can advertise
Companies, organizations, businesses and individuals aged 18 or older may submit ads when authorized to represent the named sponsor. Use a real sponsor name and a working HTTPS destination with clear contact information. You must hold the rights and permissions for all claims, brands and creative content. Account access and payment approval do not guarantee ad approval.
What the price buys
Starter costs $5 for 3 days, Growth $15 for 10 days, and Spotlight $35 for 30 days, in USD before applicable tax. Each package buys the same text and link sponsored card, eligible for the Promotions directory and rotating sponsored sections on Browse and Community. These are introductory time based packages, not guaranteed impressions, clicks, leads, purchases, placement rank or exclusive sponsorship. Longer packages lower the daily price; they do not receive preferential rotation. Kiviox is building its audience and makes no audience size claim.
Billing and approval
Submission and review are free. Payment is available only after an independent reviewer approves the exact creative and destination. Checkout shows the package and applicable tax before payment. Payment processing fees are included in the advertised package price. There is no subscription, automatic renewal or charge for exceeding a view count. A campaign starts after Kiviox verifies payment through Stripe and runs for the purchased number of consecutive 24 hour periods. Future price changes do not change an existing submitted quote.
Creative review
Use a sponsor name up to 80 characters, a headline up to 90 characters, a description up to 300 characters and one HTTPS destination. This launch supports text and link cards, not uploaded images, video commercials, popups or ads inside films. Claims must be truthful and substantiated. Disclose material conditions on the destination. No impersonation, hidden redirects, misleading buttons, unsupported guarantees, fake endorsements or misrepresented AI generated people. Do not change the destination content to evade review. Review timing varies; payment cannot buy approval.
Prohibited and restricted advertising
No illegal goods or services, scams, malware, credential theft, counterfeit goods, stolen material, hateful or discriminatory content, sexual services or explicit content, exploitation of minors, doxxing, violence promotion, weapons, tobacco, vaping or recreational drugs. At launch Kiviox also declines gambling, alcohol, political/election/issue advocacy ads, investment or credit offers, crypto promotions, medical treatment or supplement claims, and housing or employment targeting. These categories require controls not yet implemented. Ordinary nonprofit and community announcements may be reviewed if they fall outside these restrictions.
Transparency and audience privacy
Every paid placement is labelled Advertisement and identifies its sponsor. Ads use contextual placement and rotation; no behavioral targeting, sensitive personal attributes, purchased audience lists, third party tracking pixels or targeting of children is offered. External destinations operate under their own privacy notices. Kiviox does not share viewer account information with advertisers. Advertisers must not place personal or sensitive information in ad copy.
Pause, remove and refund
Pause hides the campaign from new placements while the original end time continues. Resume is available before that end time. Remove ends serving and is permanent for that campaign. A paid campaign removed early is eligible for a refund of its remaining full 24 hour periods: total amount paid multiplied by unused full days divided by purchased days, rounded down to cents. The partially used day is not refundable under this standard rule. If payment arrives after removal, the campaign stays hidden and the full payment becomes refundable. Refunds return to the original payment method after administrator processing; the dashboard distinguishes requested, pending and succeeded refunds. Statutory rights and provider dispute rights are not limited by this policy.
Removal timing and records
Removal blocks new ad requests immediately after the action succeeds. An ad already visible in a viewer’s browser can remain until the next refresh. Kiviox retains private campaign, review, payment and refund records for reconciliation, fraud prevention and applicable recordkeeping duties; Remove does not erase billing records. Creative changes require a new submission and review.
Service problems, reports and appeals
A reviewer may remove an ad that violates these policies or has an unsafe destination. Unused full days remain refundable under the standard rule. Advertisers can submit an appeal or service interruption report in the campaign workspace. A reviewer must evaluate it independently; opening a case does not promise reinstatement or an additional refund. Refund decisions for documented service failures may require manual adjustment in Stripe. Viewers can report an active campaign through its public report link after signing in.
Activation and policy changes
This is the proposed launch policy. Live advertising will remain disabled until payment and tax configuration, actual sandbox tests, operating country availability, business identity and support arrangements are completed. Payment-specific pages are currently English. Kiviox records the policy version accepted with each submission. Material changes apply to new submissions unless required by law or necessary to stop harmful advertising.