POLICY 2026-10-07
Viewing and advertising policy
Permanent Free access
Kiviox Free is permanently available at no subscription charge, with six included profiles. Additional profiles cost $3.99 per profile per month and follow the account plan. Advertising may support Free viewing under these limits. Until approved advertisements are available, viewing continues without commercial interruptions, empty slots or artificial waits.
Short breaks with clear limits
At launch, Kiviox inserts no more than two minutes of advertisements and four breaks in any rolling hour of active playback. Each break lasts at most thirty seconds and contains at most two commercials. All limits include starting advertisements. At least fifteen minutes of actual foreground content must play between attempts; pausing, seeking, refreshing, resuming and reconnecting do not create extra breaks.
Protecting the movie
We use approved scene transitions, protect the first fifteen content minutes and the closing ten minutes, and do not interrupt videos shorter than twenty minutes. Skipped breaks do not accumulate. A starting advertisement is possible only when spacing and rolling budgets permit it. AI and Traditional productions follow the same limits.
Paid accounts and children
An active paid KMax, Enterprise KMax, KYxara or Enterprise KYxara subscription removes Kiviox inserted advertisements from movies and shows for every included or eligible extra profile. Purchasing only extra profiles on Free does not remove advertising. Children profiles receive no third party video advertisements at launch. Profiles restricted to minors are also excluded from the launch pilot.
Privacy and suitability
Launch advertisements are contextual. We do not use behavioral targeting, private communications, identity documents, biometrics, health records, safety monitoring or proctoring information for advertising. Refusing optional advertising data use does not remove basic Free access. Advertisers and their creative must pass review. Scams, malware, deceptive earnings claims, adult services, tobacco and unsafe products are excluded. Gambling, alcohol, financial, medical and political advertisements remain disabled at launch.
Playback controls and failures
Advertisements are labeled and show remaining time. You can pause, adjust sound and report an advertisement. Supplied captions are supported. If a commercial fails or cumulative additional waiting reaches five seconds, viewing returns to content. Completed commercials are not replayed. Campaign delivery records are separate from payable advertiser revenue.
Live streams parties and downloads
Live broadcasts and creator productions may contain their own commercials or sponsorships, including on paid accounts. Kiviox does not layer inserted commercials over third party live advertising. Watch Parties currently receive no Kiviox inserted video ads while a synchronized mixed account experience is being developed. Paid offline downloads remain free from Kiviox inserted ads.
Controlled launch and future changes
Only approved inventory is eligible for the initial five percent profile pilot on supported web playback. Other device clients continue without inserted ads until their integrations are verified. The published launch allowance remains two minutes per rolling hour and thirty seconds per break. A future increase requires measured review and customer notice; the permanent ceilings of three minutes per rolling hour and forty five seconds per break are not currently active.