Contact KIVIOX
Email BDSQ@amcax.com with a brief description of the issue and the device or app you are using. Do not send passwords, payment card numbers or activation secrets.
For account or billing help, include the email address associated with your KIVIOX account. For playback help, include the title, device model and approximate time of the issue. We may ask for more information to verify an account before making changes.
Television sign in
When your TV displays an activation code, open KIVIOX TV Connect on another device and sign in to approve the code. Codes expire. Request a new code on the TV if yours no longer works. Never share an activation secret with support.
Privacy and rights
For a personal data request, see the Privacy Policy. For a copyright or content concern, see the reporting instructions in the Terms of Use. You can use the same support email with a clear subject and a link to the relevant content.